Creating a solution architecture for the customer’s use case and an implementation work plan.
The implementation of OpenStack on client’s infrastructure, according to the solution architecture.
Customization of OpenStack according to client’s requirements.
Applying OpenStack updates and upgrading the deployment to higher versions of OpenStack.
Solution support via phone and ticket system.
Monitoring of hardware infrastructure, operating systems and OpenStack services allowing to perform functional and performance testing and collect indicators for data analysis.
Providing an SLA on support, response time 1 hour, service regime 8/5.
Providing an SLA on solution availability, 99.95%
We are happy to work with you to prove our platform will bring you automation, effectiveness and lower cost in operating your virtual infrastructure in a software defined way. Please do not hesitate to contact us if you are interested.